Home | Vestibular Rehab | About | Contact | Further Info | Privacy Statement

Verti-Go Physiotherapy

Private Vestibular Physiotherapy based in Liverpool and Manchester
Helping you regain your balance, and making Vertigo - Go for Good!Home visits, online video consultations and in-person Clinics in Liverpool and ManchesterFounder - Nick Hill Chartered and HCPC registered Physiotherapist, Master's Degree in Clinical Research, Member of the Association of Chartered Physiotherapists Interested in Vestibular Rehabilitation (ACPIVR) and Member of the Acupuncture Association of Chartered Physiotherapists (AACP)

• Book Appointment

Contact

Get in Touch

For home visits (in Liverpool and Manchester only) please contact Verti-Go Physiotherapy for bespoke pricing dependent on travel timeFor online video consultations please contact Verti-Go Physiotherapy to arrange a suitable time for your consultation:
Specialist Vestibular Rehabilitation Initial Consultation £110 (60 mins)
Specialist Vestibular Rehabilitation follow-up review £65 (30 mins)For face-to-face appointments in Manchester please contact Verti-Go Physiotherapy to arrange a suitable time for your consultation (Fridays only). In partnership with RW Physiotherapy, located in the heart of Bramhall Village, South Manchester:
RW Physiotherapy, 30 B Bramhall Ln S, Bramhall, Stockport SK7 1AH
Specialist Vestibular Rehabilitation Initial Consultation £140 (up to 60 mins, with additional detailed clinical report included)
Specialist Vestibular Rehabilitation follow-up review £70 (30 mins)For in-person clinics available throughout Liverpool, please book via Merseyside Health_{Click image for more information on Vestibular Physiotherapy at Merseyside Health}

• Book Now

Further Info

What we Treat

You don't need to have a confirmed diagnosis, or know what might be causing your dizziness or vertigo - Here at Verti-Go Physiotherapy we will assess and guide you to the likely cause of your symptoms. We provide a comprehensive and detailed examination, benefited from years working within ENT alongside Audiovestibular Consultant Physicians and Audiologists, to provide you with a reliable clinical diagnosis.We will often commence treatment there and then during your first appointment including advice, reassurance and education combined with customised exercises for your particular condition; in cases of Benign Paroxysmal Positional Vertigo (BPPV) we will treat with appropriate particle repositioning manoeuvres such as the Epley manoeuvre. We are specialists at treating dizziness and can treat BPPV affecting any of the 3 inner ear canals (anterior, horizontal or posterior canal) using all of the clinically available specialist manoeuvres that exist. We are particularly experienced and adept at managing BPPV.So don't suffer in silence start your journey towards recovery, and freedom from Dizziness and Vertigo Book TodayHere are just some of the Vestibular disorders we can recognise and treat:

• Benign Paroxysmal Positional Vertigo (BPPV)

• Vestibular Neuritis / Unilateral Vestibulopathy

• Labyrinthitis

• Vestibular Migraine

• Ménière’s Disease

• Persistent Postural Perceptual Dizziness (PPPD)

• Vestibular Schwannoma (Acoustic Neuroma)

• Bilateral Vestibulopathy

• (central) Acute Vestibular Syndrome (e.g. Stroke)

• Concussion-related Dizziness

• Orthostatic Hypotension

• 3rd Window Abnormalities (e.g. SSCD)

• Book Now

• Instagram
• Facebook
• Email
• LinkedIn

• Chartered Society of Physiotherapy
• Vestibular Disorder Association
• Ménière’s Society

© 2025 Verti-Go Physiotherapy

Privacy Statement

Verti-Go Physiotherapy customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• How to complainContact details
Email
[email protected]What information we collect, use, and why
We collect or use the following information to provide patient care, services, pharmaceutical products and other goods:
• Name, address and contact details
• Gender
• Date of birth
• Health information (including medical conditions, allergies, medical requirements and medical history)
• Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)
• Test results (including psychological evaluations, scans, bloods, x-rays, tissue tests and genetic tests)
We also collect the following special category information to provide patient care, services, pharmaceutical products and other goods. This information is subject to additional protection due to its sensitive nature:
• Health information
We collect or use the following personal information to comply with legal requirements:
• Name
• Contact information
• Health and safety information
• Any other personal information required to comply with legal obligations
We also collect the following special category information to comply with legal requirements. This information is subject to additional protection due to its sensitive nature:
• Health information
We collect or use the following personal information for information updates, marketing or market research purposes:
• Names and contact details
• Website and app user journey information
We also collect the following special category information for information updates, marketing or market research purposes. This information is subject to additional protection due to its sensitive nature:
• Health information
We collect or use the following personal information for dealing with queries, complaints or claims:
• Names and contact details
• Addresses
• Purchase or service history
• Customer or client accounts and records
• Information relating to health and safety (including incident investigation details and reports and accident book records)
• Correspondence
We also collect the following special category information for dealing with queries, complaints or claims. This information is subject to additional protection due to its sensitive nature:
• Health information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide patient care, services, pharmaceutical products and other goods are:
• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for information updates, marketing or market research purposes are:
• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
• Directly from you
• Family members or carers
• Other health and care providers
• During patient consultations with consent
How long we keep information
We will store your information for at least Eight years as required by law and as per Healthcare Records Code of Practice.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Who we share information with
Others we share personal information with
• Other health providers (eg GPs and consultants)
Duty of confidentiality
We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where:
• you’ve provided us with your consent (we have taken it as implied to provide you with care, or you have given it explicitly for other uses);
• we have a legal requirement (including court orders) to collect, share or use the data;
• on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);
• If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or
• If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

© 2025 Verti-Go Physiotherapy